Support
Have a question, need a hand, or want to talk to the team? Pick a channel below or write to us — we read everything and get back fast.
Send us a message and here's how we'll handle it.
Fast replies
We typically respond within 24 hours on business days.
Billing first
Payment and account-access issues are always prioritised.
Real humans
A person on the team reads every message you send.
RentPrompts
221 W 9th St, Wilmington, DE 19801, USA
Fill in a few details and we'll get back to you over email.
FAQ
A few of the things people ask us most. Still stuck? Send a message above.
We typically respond within 24 hours on business days. Billing and account-access issues are prioritised.
Pick “Billing & Payments” as the inquiry type and include the email on your account plus the approximate date of the charge. That lets us find the transaction fast.
Creators earn when people use or buy their prompts and apps. You can track balances and request payouts from your dashboard. For anything unexpected, reach out with “Billing & Payments”.
Yes. Choose “Technical Support” and describe what you’re trying to do. Our AI Academy also has step-by-step guides for getting started.
We do. Select “Partnership / Business” and tell us about your organisation and what you’re looking for, and the team will follow up.
Our Discord is the fastest place to ask other builders and the team. You’ll find the invite in the support channels above.
